Refund Policy

Our Commitment

At English FillnLearn, we are committed to providing high-quality educational content and excellent customer service. We want you to be completely satisfied with your purchase.

This refund policy applies to all purchases made through our website and mobile application.

Refund Policy

All sales are final. We do not offer refunds except in the following specific circumstances:

• Technical Issues: If you cannot access the service for more than 48 hours due to technical problems on our end
• Duplicate Charges: If you were charged multiple times for the same purchase due to processing errors
• Billing Errors: If there was an error in the billing process that resulted in incorrect charges
• Legal Requirements: As required by applicable consumer protection laws in your jurisdiction

For all other cases: If you believe you have a valid reason for a refund request, please email us at hello@englishfill.com with your order details and explanation. We will review each request on a case-by-case basis.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact us at hello@englishfill.com within 7 days of your purchase
2. Include your order details (email address used for purchase, date of purchase)
3. Describe the reason for your refund request
4. Provide any relevant screenshots or documentation if applicable

We will review your request and respond within 24-48 hours during business days.

Refund Processing

Once your refund request is approved:

• Refunds will be processed within 5-10 business days
• Refunds will be issued to the original payment method used for the purchase
• You will receive an email confirmation once the refund is processed
• Your access to premium features will be revoked immediately upon refund approval

No General Refunds

We do not offer refunds for the following reasons:

• Change of mind or personal preference
• Failure to use the service
• User error or technical issues on your end
• Partial usage of the service
• Dissatisfaction with content quality
• Learning outcomes not meeting expectations
• Violation of our Terms of Service

If you have concerns about the service, please contact us at hello@englishfill.com and we will do our best to help resolve any issues.

Dispute Resolution

If you are not satisfied with our refund decision, you may:

• Contact us again with additional information or documentation
• Request a review by our management team
• Contact your payment provider to dispute the charge (if applicable)
• Seek resolution through your local consumer protection agency

Contact Us

For refund requests or questions about this policy, please contact us: